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Tech

  • Is automation the silver bullet for customer retention?

    Embarking on an endless digital paper trail is unlikely to be your preferred method for customer service. While we have thankfully evolved from the days of needing to send a letter in the post – which would eventually receive a written response asking for further documentation (not to mention the inevitable test of your…

  • How AI SDRs Can 10x Your Sales Team’s Productivity

    In today’s fast-paced digital world, the role of sales development representatives (SDRs) has become more critical than ever. The traditional methods of cold calling, emailing, and prospecting require significant time and resources, often yielding diminishing returns. Enter the AI Sales Development Representative—a revolutionary tool poised to transform the way businesses approach sales. By automating…

  • Automated Testing Tools and Their Impact on Software Quality

    Here are some more benefits of automated testing: Improved test coverage, increased test reliability, and consistency As development teams execute a wider range of test cases with greater consistency, it helps them thoroughly validate software and identify defects earlier in the development cycle, providing a solid basis for ongoing quality control. Faster feedback loops…

  • From Blog to Global SaaStock Conference: Alex Theuma

    From Blog to Global SaaStock Conference: Alex Theuma

    When Alex Theuma, founder of SaaStock, started his blog for the SaaS industry, he had no idea that it would one day be Europe’s best SaaS festival. It hasn’t been a totally linear journey. However, it’s one that will no doubt be studied by other event creators that will come after him. I sat…

  • Custom Software Development

    What is Custom Software Development? Custom software development is the process of designing, creating, and deploying software solutions, tailored to meet the specific needs and requirements of an individual client or a company, rather than using ready-made or commercial software products. Through this process, the development teams work closely with the clients to understand…